Privacy Policy
Rupertan (“Rupertan,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, including estimate requests, contact forms, phone calls, emails, and other interactions with our business.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request an estimate, submit a form, call us, email us, or otherwise communicate with Rupertan.
This information may include:
- Name
- Email address
- Phone number
- Property address or service location
- City, ZIP code, or general service area
- Project details or message content
- Any other information you choose to provide
We may also collect limited technical information automatically through cookies, analytics tools, and website tracking technologies, such as browser type, device information, pages visited, referral source, and general website usage data.
How We Use Your Information
We use the information we collect to:
- Respond to your questions or estimate requests
- Schedule consultations or service appointments
- Provide landscaping, paver, irrigation, sod, lighting, curbing, lawn care, and related outdoor services
- Communicate with you about your project
- Improve our website, services, and customer experience
- Track website performance and marketing effectiveness
- Maintain website security and prevent misuse
- Comply with legal or business obligations
Calls, Text Messages, and SMS Consent
If you provide your phone number, Rupertan may contact you by phone call or text message regarding your inquiry, estimate request, appointment, or project.
If our website includes an SMS consent checkbox, text messages will only be sent where consent has been provided. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP, or request help by replying HELP.
We do not sell or share SMS opt-in information with third parties for their own marketing purposes.
Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to understand how visitors use the site and to improve website performance.
We may use services such as Google Analytics or similar tools to collect non-personal website usage data, including pages visited, time spent on the site, device type, browser type, and referral source.
You can control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
How We Share Information
Rupertan does not sell personal information for money.
We may share limited information with trusted third-party service providers who help us operate our website, manage forms, provide hosting, analyze website traffic, communicate with customers, or support our business operations.
We may also disclose information if required by law, to protect our legal rights, to prevent fraud or misuse, or to respond to lawful requests from authorities.
Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies before providing personal information.
Data Security
We take reasonable steps to protect the information submitted through our website. However, no website, email, or online transmission is completely secure. We cannot guarantee absolute security, but we aim to use reasonable safeguards to protect personal information from unauthorized access, misuse, or disclosure.
Data Retention
We keep personal information only as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business purposes.
Your Choices
You may contact us to request that we update, correct, or delete personal information you have provided, subject to any legal or business recordkeeping requirements.
You may also opt out of marketing communications at any time by following the unsubscribe or opt-out instructions provided, or by contacting us directly.
Children’s Privacy
Our website is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after updates are posted means you accept the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Rupertan:
Rupertan
Winter Haven, FL
Phone: {{PHONE}}
Email: {{EMAIL}}
Website: https://rupertan.com/
Free estimate. No obligation. Local crew, 20+ years in Winter Haven.